Burbank Public Library has professionally trained staff who are available to help answer questions, from basic information to complex research. Response time may vary, depending on the nature of your question. We endeavor to reply within 72 hours, excluding weekends and holidays.
You can either use the below form or email us at [email protected]. If you need an immediate answer to a question, please visit a Library location during open hours or call your branch for phone assistance.
We've recently made some changes to our ecard system. If you received an email about this and have further questions, please visit or call your local branch for more information.
NOTE: To protect your privacy, we are unable to answer certain questions about your library account—such as issues related to PINs or eBooks—via email. Please call or visit one of our locations during open hours so we can assist you directly. You can find our library locations, hours, and phone numbers here.